Customers should exit MetroBus using the rear doors when possible. This will expedite the onboarding/off-boarding process at bus stops because onboarding customers in the front will not need to wait for off-loading customers coming out the front door.
The message to "exit from the rear" can be messaged through on-bus advertisements, pamphlets, social media, etc. The Portland, OR, are TriMet has instituted and marketed this policy for years and it is quite successful.
This proposal will significantly reduce the average wait time at bus stops for customers onboarding and off-boarding.