MetroGreater

Small ideas can make Metro greater.

Reliability

Just make things reliable. I stopped riding Metro years ago because I'm moderately handicapped and can't walk up steps. Never knowing if an escalator or elevator would be in service started to be a huge problem. I just gave up. Now I use Uber and cabs.

Provide notice OUTSIDE of the metro if escaltor/elevator isn't in service so people don't waste effort & time getting in only to find they can't use it.

Submitted by: nancy p., Washington, DC

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